Customer Satisfaction
We strive to provide essential satisfaction with our customers. Toward this purpose, we highly value the concept of Customer Satisfaction (CS) and have established a management system to promote it.
We, TECNISCO, declare our philosophy of customer satisfaction in the “ TECNISCO CS Charter ”.
TECNISCO CS Charter
TECNISCO strives to be a trusted company, a true partner with our customers by continuously developing and providing “ Cross-edge ” technology.
In doing so...
- We always listen to the voices of our customers.
- We provide products and services that satisfy our customers’ essential needs at a first-class quality level.
- We always act sincerely and honestly both individually and collectively.
- We are not satisfied with the status quo and always strive to improve it.
- We strive to create an impression and to be appreciated, as well as be trusted and accepted by our customers.
Keizo Sekiya
President
TECNISCO, LTD.
TECNISCO CS Management System
Since 2009, TECNISCO has been making an effort to establish a company-wide structure, called “TECNISCO CS Management System", in order to become a truly trusted partner.
With this system, the customers' voice and feedback are conveyed to all TECNISCO staff members.
Privacy Policy
Quality Assurance System
From trial production to mass production, we can response to your needs with our consistent production system. We have established a first-class quality assurance system from order placement to manufacturing and delivery inspection.
Inspection environment : Clean room (class 100, 10,000)
Quality control : Based on ISO9001
Major Inspection/Quality Assurance Equipment
Power cycle testing equipment
X-ray Analyzer
SEM EDX
Interferometer
Dektak
(Surface roughness measuring equipment)
Quick Vision
(Image measurement system)
Particle-free Glass Cleaning Process for MEMS
Fully-automatic final cleaning system installed in the class-100 level clean room
We pursue a particle-free cleaning quality for glass products which is the standard quality in the silicon wafer processing in the semiconductor industry.
ISO Management System Certificate
ISO9001：2015, JIS Q 9001：2015
| Registration Number | JQA-QMA12501 |
| Organization | TECNISCO, LTD. |
| Scope | Design/development and manufacture of: - Heatsink parts for semiconductor lasers/devices, - Glass products, such as glass for MEMS, optical glasses, and glass channel parts, and - Other precision processed products (that are) made of metal, ceramics, and silicon. |
| Renewal Date | 11 November 2023 |
| Revision date | 27 September 2024 |
| Expiry Date | 10 November 2026 |
| Registration Date | 11 November 2005 |
| Certification Body | JAPAN QUALITY ASSURANCE ORGANIZATION |
ISO14001：2015, JIS Q 14001：2015
| Certificate No. | JP023410 |
| Organization | TECNISCO, LTD. Hiroshima Factory |
| Scope of certification | DESIGN, DEVELOPMENT, AND MANUFACTURE OF SEMICONDUCTOR LASERS, HEAT SINK PARTS FOR DEVICES, GLASS FOR MEMS, OPTICAL GLASS, GLASS CHANNEL PARTS, AND OTHER PRECISION PROCESSED PRODUCTS SUCH AS METALS, CERAMICS, AND SILICON. |
| Certification / Recertification Audit date | 25-05-2023 |
| Certification / Recertification cycle start date | 08-06-2023 |
| Expiry date of previous cycle | 25-07-2023 |
| Expiry date | 25-07-2026 |
| Original cycle start date by another certification body | 26-07-2002 |
| Certification Body | Bureau Veritas (Bureau Veritas Japan) |